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ApoAlly Bestand.Plus Integration#

Introduction#

The ApoAlly Bestand.Plus Integration offers pharmacies an innovative way to perform inventory queries efficiently and AI-supported. With Bestand.Plus, pharmacies can provide their customers with seamless inventory queries both via their own homepage and through the central portal Bestand.Plus. This enhances customer satisfaction and optimizes internal processes.

Features of the Bestand.Plus Integration#

Inventory Query for Pharmacy Homepages#

  • Real-time Information: Customers can check directly on the pharmacy’s homepage whether a desired medication is available.
  • Product Reservation: Allows customers to reserve medications online and pick them up later at the pharmacy.
  • Alternative Suggestions: If a product is not available, the system suggests alternative medications or ordering options.

Portal-based Inventory Query#

  • Central Access: Through the portal Bestand.Plus, customers can find pharmacies near them and browse their inventories.
  • User-friendliness: The portal offers an intuitive interface for simple and quick queries.
  • Integration with MSV3: Direct connection to the wholesale network for extended inventory information.

Benefits for Pharmacies#

  • Customer Satisfaction: Customers can access inventory information anytime and anywhere, reducing waiting times and improving service.
  • Efficiency Boost: Automated processes relieve pharmacy staff and create more time for consultations.
  • Competitive Advantage: Pharmacies using Bestand.Plus offer a modern and customer-oriented service that sets them apart from competitors.

Technical Details#

Integration#

  • API Interface: Bestand.Plus can be integrated into existing pharmacy systems via a standardized API.
  • Compatibility: Supports all common merchandise management systems and the MSV3 interface.

Security#

  • GDPR-compliant: All data is processed in accordance with European data protection regulations.
  • Encrypted Transmission: Communication between Bestand.Plus and pharmacy systems is conducted via secure, encrypted connections.

Adaptability#

  • Custom Design: The inventory query can be visually adapted to the corporate design of the pharmacy.
  • Flexible Configuration: Pharmacies can determine which products and information are visible to customers.

Usage and Support#

Setup#

  • The setup of Bestand.Plus is carried out by the ApoAlly team and includes integration into the pharmacy’s homepage as well as connection to the central portal.

Support#

  • Technical Support: ApoAlly provides comprehensive technical support for the setup and operation of Bestand.Plus.
  • Training: Pharmacy staff is trained to optimally use the features of Bestand.Plus.

With the ApoAlly Bestand.Plus Integration, pharmacies receive a powerful tool that revolutionizes inventory queries and elevates customer service to a new level.